Privacy Policy

Introduction

We value your privacy and take all reasonable measures to protect your personal information when you browse, shop and interact with our website. This privacy policy clearly outlines how we collect, use, store, share and safeguard your personal data, and explains your legal rights over your private information. This policy applies to all visitors, registered users and customers who access our skincare and body care shopping platform, and complies with major U.S. privacy regulations including CCPA and CPRA. By continuing to use our website and complete orders, you fully acknowledge and agree to the terms laid out in this policy.

Information We Collect

We gather two main types of information from users: personal identifiable information and non-identifiable browsing data.

  1. Personal identifiable data submitted actively by you: full name, shipping and billing addresses, contact information, order records, payment related details, product review content and feedback messages sent to our support team. Payment credentials are processed solely by third-party authorized payment providers and are never stored on our site servers.
  2. Automatic browsing data collected passively: device type, browser version, IP address, page visiting records, click behavior, stay duration, cookie data and search keywords entered on our site. These data cannot be used to locate or identify individual users alone.

How We Use Your Personal Information

All collected information will only be used for legitimate business purposes and will never be misused for unauthorized activities. The core usage includes:

  • Process, pack and deliver your orders, arrange global free shipping and send logistics tracking updates to you timely;
  • Complete payment verification, handle 60-day return requests and issue USD refunds within 5–10 business days as stated in our refund policy;
  • Respond to your consultation, after-sales inquiries and product feedback efficiently;
  • Optimize website layout, product assortment and user shopping experience based on browsing behavior analysis;
  • Send optional promotional skincare product updates, and you can unsubscribe from marketing messages at any time;
  • Fulfill legal obligations, resolve disputes and prevent fraudulent transactions.

Sharing of Your Personal Information

We will never sell, rent or trade your personal information to any third-party commercial marketers under any circumstances. Limited data sharing only occurs with trusted service partners who support our store operation, and all partners are bound by strict data protection agreements:

  • Payment service providers to complete secure checkout and refund transactions;
  • Global logistics carriers to arrange delivery and send shipping notifications;
  • Authorized website analytics tools to analyze overall site traffic without tracking single user identities;
  • Law enforcement institutions when required by official legal subpoenas or court orders. We will not share your full personal details with any irrelevant third parties without your explicit consent.

Data Storage & Security Protection

We store your personal data only as long as necessary to fulfill order services, resolve after-sales issues and meet legal retention requirements. Once data is no longer needed, we will securely delete or anonymize all related records permanently. Multiple technical security measures are adopted to protect your information from unauthorized access, leakage, tampering or loss. Our website uses encrypted data transmission channels, regular server security scans and access permission control systems to block illegal data access. However, no online data transmission can guarantee absolute zero risk, and you shall take good care of your own device login information.

Cookie Usage

Our website uses standard cookies to record your browsing preferences, save shopping cart contents and accelerate page loading speed. You have full control over cookie settings via your browser; you can disable cookie collection at any time, yet partial website functions like cart saving and quick checkout may be limited after disabling cookies.

Your Privacy Rights

Based on U.S. privacy laws, you hold multiple rights regarding your personal data:

  • Right to access: request a copy of all personal information we have stored about you;
  • Right to correction: modify inaccurate shipping address, contact information or order records;
  • Right to deletion: demand full erasure of your personal data after all order and return procedures are fully settled;
  • Right to opt-out: stop receiving all marketing promotional emails at any time with one-click unsubscribe;
  • Right to non-discrimination: we will not restrict your shopping rights if you exercise your privacy rights. You may submit data right requests through our official support channel, and we will respond to valid requests within a reasonable processing period after identity verification.

Children’s Privacy

Our skincare and body care products are designed for adult users. We do not intentionally collect personal information from users under 16 years old. If we accidentally obtain data from minors, we will immediately delete all relevant records once notified by guardians.

Policy Updates

We reserve the right to adjust and update this privacy policy in response to business adjustments or updated legal rules. The latest version will be posted on this page, and continued use of our website after updates takes effect means you accept the revised policy terms.